About the Instruction Manual

Most aspects of building and editing your artHIVES website should be self evident by the presence of onscreen prompts and instructions. This instruction manual is designed to compliment the general intuitive design of the artHIVES editing system. Advanced users may find little reason to consult this manual, however it is recommended that all users read the Troubleshooting section.

Instruction Manual

Shipping Variations

A shipping variation can be applied to each Price Option.  This setting is relevant if there is a discrepancy in the size or weight of an option which would result in higher or lower shipping costs.

Shipping Variations can be set during the addition of a Price Option.

To Edit a Shipping Variation:
1. Click the SELLING SETTINGS tab.
2. Click the red tick icon next to the Price Option
3. Edit the popup form.
4. Click Update.


Inventory Tracking

Your shopping cart automatically keeps track of stock levels when you have more than one of the same product for sale, ideal for limited editions. 

You can set the quantity of items available when you set the Price Options and also adjust stock levels manually if you sell products by other means other than your website.

When a customer places a product in their cart, your stock level is automatically reduced by one.  This will reserve that item for 10 minutes which should give your customer ample time to checkout.  The item will be returned to your inventory if not purchased within 10 minutes.  

When a customer first adds an item to their cart they will see a 10 minute countdown so that they will be aware of how much time they have to complete their purchase.  The countdown applies to each item added to a cart so if your customer adds more than one item, the oldest item in the cart will be removed first after 10 minutes and the remaining items will stay in their cart with the count-down adjusted to reflect to amount of time the next oldest item has remaining to be checked out.


Multiple Cart System

Because any sale is a direct transaction between the buyer and the artist, artHIVES has developed a unique multi-cart system which allows customers to navigate between different artist’s websites and make purchases from more than one artist, resulting the the creation of more than one shopping cart.

In this case payments to each artist need to be processed separately.  After the customer makes payment to the first artist they will be returned to artHIVES in order to process the next artist's item/s in the buyer's cart.


Creating a shop section for your website.

Want to display all items you have for sale in a separate section on your website?  Start by enabling a shop link in your main menu.
1. In your back office click the “settings” button under Your shop.
2. Check the Enabled box.
3. Click Update.

Want a different title for your shop? Maybe store, stockroom, sale or something else?
1. In your back office click the “settings” button under Your shop.
2. Change the Menu title.
3. Click Update.


How to make products appear on your shop pages.

1. Upload a new image to a gallery or navigate to the editing page of an existing image. 
2. Click the SELLING SETTINGS tab.
3. Add a new Category
4. Check the box to Categorise the product.
5. Repeat steps 3 and 4 if you want to list your product in more than one Category.
6. Click Update image details button.

You will now see a new submenu link in the Shop menu of your front end for each category created.

NB. It is possible to display items in your shop that have not been set up for sale via the shopping cart system.  This may be useful for products that you wish to advertise for sale but require negotiaion prior to sale or require more details from a client in order to set a shipping charge.